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- What are the minimum system requirements to do the training?
- Where can I sit the Microsoft Certification exam?
- What if I don't pass my Microsoft Certification exam?
- Can I sit the Microsoft Certification exam again if I don't pass the first time?
- Is there an official certification for the "SQL Query Writing & Fundamentals" course you are offering?
- Why should I get a Microsoft Certification?
- What are the benefits of studying online?
- Are your technical support staff certified?
- What are your technical support hours?
- How do I ask a technical question when I am doing the training?
- Do I get a hard copy of the course?
- Can I contact other students?
- What is the link to download Adobe Flash Player?
- What's your Refund Policy?
What are the minimum system requirements to do the training?
back to topSoftware minimum requirements:
- Internet Explorer V6 or above.
- Adobe Flash Player 9 or above
- Disable browser toolbars such as Yahoo or Google.
- Enable JavaScript
- Set the Popup blocker OFF
- Screen Resolution: 1024 X 768
- Windows XP or equivalent
back to topHardware minimum requirements:
- Broadband Internet connection
- 256 MB of RAM or more
- P-II 400 MHz processor or equivalent
Where can I sit the Microsoft Certification exam?
You have to sit the exam at an official Microsoft Testing Site. Currently Prometric is the official Microsoft Examiner; please check their website for your nearest exam site.http://www.register.prometric.com/Menu.asp?cookie_test=1
back to topWhat if I don't pass my Microsoft Certification exam?
We are so confident that you will pass your certification exam the first time around, we guarantee it! Please have a read of our Money Back Guarantee page to see how the guarantee works and how you can claim a refund in the unlikely event that you do not pass your certification exam the first time.
back to topCan I sit the Microsoft Certification exam again if I don't pass the first time?
Yes, you can sit it again, you should read the Microsoft retake policy as you may have to wait a certain amount of days before retaking the exam. Please read the Microsoft Certification web site http://www.microsoft.com/learning/en/us/default.aspx
back to topIs there an official certification for the “SQL Query Writing & Fundamentals” course you are offering?
This course is not aligned with any Microsoft Certification exam. It is for people who need to improve their SQL query writing and overall understanding of how databases work. On completion of this course you can request a “SQLSteps Certificate of Completion” listing all the modules and content you have completed successfully.
back to topWhy should I get a Microsoft Certification?
Certification helps you stay up to date with the latest Microsoft products; it also demonstrates your specific experience and technical problem-solving skills. The main benefits are below.
back to top- “Forty-three percent of survey respondents report salary increases as a result of Microsoft Certification.” Redmond magazine 2006 survey of Microsoft IT professionals compensation
- The problem with a lot of tertiary students and graduates is that they have done a lot of theory without concentrating on their specialized technical skills.
- Companies are running enterprise critical systems and can’t afford to employ someone who relies on trial and error or guess work. The only way they can have confidence in your skill level is through what certification exams you have passed.
- You need to be certified on the platform or system for which the job position requires, this will give you an automatic advantage over uncertified job candidates.
What are the benefits of studying online?
back to top- Flexibility - You don’t have to take time off work or disrupt your schedule. You have access to the training 24/7.
- Cost effective – You don’t have to break your budget to get started
- Unlimited access – If you want to re-do certain parts of the training, you can as many times as you like within the 90 day period.
- Self-Paced – In a class room you have to keep the same pace as the slowest learners (or the fastest learners). Here you learn at your own pace.
- Repetition – In a class room, you generally only get to practice exercises once. Here you can do the Demonstrations and Simulations as many times as you like.
Are your technical support staff certified?
Yes, all staff who answer your questions have already passed the relevant certification exams.
back to topWhat are your technical support hours?
Our Support team work on a rotating roster allowing us to provide email support to you 7 days per week, 12 hours per day. We endeavour to answer 90% of emails the same day, with the remaining emails answered the next day. Our Management run reports on this to ensure the highest service level.
back to topHow do I ask a technical question when I am doing the training?
You have complete support from our technical staff. In the Learning Environment, there is a Help Desk link, where you can email off your questions, and review the answers from our team.
back to topDo I get a hard copy of the course?
Yes, you have the option to print out all the regular course content, so that you can keep the course even after your training access has finished.
back to topCan I contact other students?
Yes, we have a full live chat system in place. You will be able to chat with any other student also logged in and doing the same course as you.
back to topWhat is the link to download Adobe Flash Player?
It is free to download: http://get.adobe.com/flashplayer/
back to topWhat's your Refund Policy?
We offer a refund in line with our Money Back Guarantee. We don't offer refunds for any other circumstances.
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" The explaination of the different SQL functions was really helpful."
Manoj Singh - Mumbai, India"I liked the Simulations, I had to really think about what I was doing."
Laura Seminara - Madrid, Spain"The Technical Support guys were really patient with me, thanks again."
Peter Walsh - Washington, USA
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